Nurse Manager Engagement
Nurse Manager Engagement: Strategies for Excellence and Commitment is based on the revolutionary and highly regarded national "Nurse Engagement Study" project funded by the Robert Wood Johnson Foundation. The book builds upon the key ideas in the study by including examples from Dr. Mackoff's conversations and key teaching points from her work with several hundred nurse managers in the three years following this innovative study. Nurse Manager Engagement offers a groundbreaking approach-one...
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Nurse Manager Engagement: Strategies For Excellence And Commitment Is Based On The Groundbreaking And Highly Regarded National "Nurse Engagement Study" Project Funded By The Robert Wood Johnson Foundation. The Book Builds Upon The Key Ideas In The Study By Including Examples From Dr. Mackoff’S Conversations And Key Teaching Points From Her Work With Several Hundred Nurse Managers In The Three Years Following This Innovative Study. Nurse Manager Engagement Offers A Groundbreaking Approach—One That Distinguishes It From Other Nurse Management Books By A Focus On Building A Model Of The Solution Rather Than A Description Of The Problem. It Focuses On The Crucial Role Of The Nurse Manager In Engaging Staff Nurses And Building A Pipeline For Future Nurse Leadership.
Acknowledgments viiAbout the Author ixForeword xiChapter 1 Begin in the Middle 1Chapter 2 Individual Behaviors Linked to Line of Sight 17Chapter 3 The Signature Behaviors of Emotional Mastery 31Chapter 4 Chief Nursing Officers on Signature Behaviors 49Chapter 5 Signatures of Organizational Culture 55Chapter 6 What Do Nurse Managers Really Want? 73Chapter 7 The Practice of Engagement: Actionable Ideas 83References 95Glossary 101Appendix A Transcript of Full Interview 105Appendix B Transcript of Full Interview 129Appendix C Transcript of Full Interview 151Appendix D Transcript of Full Interview 177Index 205
